Fulfillment Policies
- Home
- Fulfillment Policies
At Elite Subscriber Host, we strive to provide our customers with transparent and fair policies regarding refunds, delivery, returns, and cancellations. Clear communication and fairness in these policies help build customer trust and provide protection against disputes.
Refund Policy
At Elite Subscriber Host, we want our customers to be satisfied with our hosting services. If for any reason you are not satisfied with our services, you may be eligible for a refund under the following conditions:
- You are within the first 30 days of your initial purchase of the services.
- You have not violated our Terms of Use.
- You have not used more than 25% of the resources allocated to your hosting account.
To request a refund, please contact our customer support team at contact@elitesubscriberhost.site. We will review your request and may ask for additional information to verify your eligibility for a refund. If eligible, we will process your refund within 14 business days of receiving your request. Refunds will be issued to the original payment method used for the purchase. Please note that fees paid for domain registrations or SSL certificates are non-refundable.
Delivery Policy
We provide digital services, and as such, there are no physical goods to be shipped. Upon successful payment, you will receive access to our services immediately or within a specified timeframe. If you encounter any issues with accessing your services, please contact our customer support team at contact@elitesubscriberhost.site.
Return Policy
As our services are digital, there are no physical goods to be returned. However, if you are unsatisfied with our services, please refer to our refund policy for information on obtaining a refund within the eligible period.
Cancellation Policy
You may cancel your subscription or reservation at any time. If you cancel within the first 30 days of your initial purchase, you may be eligible for a refund under our refund policy. After the 30-day period, cancellations will not be eligible for a refund. To cancel your subscription or reservation, please contact our customer support team at contact@elitesubscriberhost.site.
Changes to Fulfillment Policies
We reserve the right to modify our fulfillment policies at any time. Any changes to the policies will be posted on our website and will be effective immediately upon posting.
If you have any questions about our fulfillment policies, please contact our customer support team at contact@elitesubscriberhost.site.